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Frequently Answer Question

Peru Viajes

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Home >> Frequently Answer Question

FAQ'S

 
  1. Is airfare included?
  2. Is it okay to go on this trip on my own?
  3. How do I go about paying for the tour?
  4. Is it safe to travel in Peru considering the political situation there?
  5. Do I have to bring a backpack or a can I bring a suitcase?
  6. Is international airfare included?
  7. What is the electricity voltage in Peru?
  8. If I don´t want to pay on line, can I submit my reservation form and credit card? How is it processed?
  1. Generally, our holidays are land only operated tours, which means that they begin and end in the country where the tour takes place. All international airfares to Lima, Peru can be booked by you. If you would like a quote on international airfare from our air department please let us know which trip you are interested in, your full name, your telephone number, your departure and return dates, and your departure/return city. Our air department can be reached by email at Contact Us

     

  1. We normally take all of our passengers as they booked. Sometimes we have large groups and other times just one person, all depends on when you want to travel, but we recommend to book early to avoid disappointment.

     

  2. Pay for your reservation on line using a major credit card or Paypal. You can pay either the total amount of your reservation or just make a deposit of 40% (minimum required). You can also choose to submit your credit card information along with the reservation form. We take all major credit cards and Paypal for your convenience. If you pay 40%, you will have to pay the difference once you get to Hotel, the first day.

     

  3. One thing that you can be sure of in this business is the variety in weather that is generally experienced on an adventure tour. Considering fluctuations in altitude and climate changes during your trip, we always recommend one main strategy - LAYERS. The only way to be sure that you are prepared for all types of weather is to bring a basic assortment of layered clothing. T-shirt, long-sleeved shirt, fleece, raincoat, trousers that zip-off into shorts, etc.

     

  4. How heavy can it be? Backpacks or soft duffel bags are highly recommended for any adventure tour. Hard suitcases are just a nightmare when you are trying to fit your luggage into a small vehicle or cubicle, along with the rest of the group´s. You will be responsible for carrying your own luggage so don´t make it too heavy! For hikes, such as the Inca Trail, you will have the opportunity to store your regular luggage in the hotel where you will be staying before and after the hike.

     

  5. Prices are quoted as land-only. The airfare cost from your point of departure to Lima, Peru, are priced separately. Our experienced adventure specialists are happy to assist you with your airline arrangements.

     

  6. It is 220 Volt. However some hotels offer dual outlets, 220-110 volts. If you are planning on taking a video camera, we suggest you take an extra set of charged batteries.

     

  7. Yes, you can submit your reservation form and credit card information. If you do it, your accommodation request will be processed as quickly as possible. However, some delays may occur due to our supplier hotels´ processing requirements. Depending on the destination, this may take from 1 to 3 days. If the hotel you chose is available for the dates you specified, your booking will be finalized and your credit card will be charged. If you wish to cancel your booking after this, you will incur a cancellation fee - see change or cancel your reservation. If the hotel is not available, we will contact you with a suitable alternative and no payment will be incurred.

     

 
 


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Testimonials


Polly
Date:
Wednesday, December 03rd 2014

Hi Yen Seng,
I just want to say how fantastic this trip was. All of the hotels exceeded our expectations and every time we were to be picked up ...


Agnes
Date:
Friday, November 21st 2014

Hi Yen,
We want to thank you for the amazing experience we had in the tour of Peru...


Frank
Date: Thursday, October 23rd 2014

Dear Yenseng
We are home and we like to use the opportunity to thank you for everything.
Throughout our planning...


Sue
Date: Sunday, October 05th 2014

Luis, I just wanted to say thank you for a wonderful Peruvian experience. We all had an amazing time through all the tours...


Karen Fitchpatrick
Date: Tuesday, September 30th 2014

Hi Yenseng. Just wanted to let you know that we had a really awesome trip. Everything was so well organized and scheduled that we were able ...


Wojtek
Date: Thursday, August 28th 2014

Hello Luis, I am writting to you to share my opinion about our stay in your Country.
First of all, I want to thank you for your assistance in preparing our beautiful trip...


Melanie Friesen
Date: Saturday, July 12th 2014

Hi Luis, First of all I want to thank you for putting together a great tour. We had a wonderful time...


Tatyana Ukhanova
Date: Tuesday, Jun 24th 2014

Dear Yenseng, we had a wonderful trip to Peru. Thank you so much. Unforgettable time! ...


Alex Beric
Date: Saturday, Jun 07th 2014

Thank you very much for organizing our exciting trip to Peru. Everything was flawless and we enjoyed our trip tremendously...


Andrea
Date Thurday, May 28th 2014

Thank you for the follow-up email. My friend and I enjoyed our trip immensely! The various tours were well organized and nicely presented...


Tasso
Date : Thurday, May 28th 2014

We had a great time in Peru. And your staff and service was fantastic.
We really appreciated the personalised pick-ups from the hotels...


Alina
Date: Sunday, May 18th 2014

This is Alina- nice to write to you again. Recently we came back from our long five countries vacation...


Matthew Williams
Date: Tuesday; May 13th 2014

Thank you for making our trip so wonderful and accommodating. Our tour guide in Machu Picchu was wonderfully entertaining and informative...


Margaret and Roy
Date: Monday, April 9th, 2014

We have returned to Australia from our trip to Peru and Chile. We would like to thank you very much...


Cheryl
Date: Saturday, March 22th, 2014

Just a note to thank you for doing such an exceptional job coordinating all the pickups etc. that we needed to complete our trip from the ship to Machu Picchu...


Lilliana Layton
Date : Saturday, February 1st, 2014

Luis. Absolutely! I will recommend you guys highly! You were nothing but amazing and responsive...


Read More testimonials... »


 

 

 

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